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Customer Satisfaction Survey
Although customer satisfaction score is vital, what matters the most is the reason behind every unsatisfactory remark and how a corporation can improve its future service quality. TTR has developed a distinctive design method of customer satisfaction scale based on our experience accumulated over the years which is capable of effectively extracting customer opinion. Not only can our findings provide you with customer satisfaction index, but also pinpoint the weakest link of your customer service. We also offer practical suggestions of improvement in our report.