Our Solutions
SOLUTIONMystery Shopping Evaluation
Mystery Shopping Evaluation
TTR has accumulated abundant experience of mystery shopping evaluation. We have served numerous brands of bank, insurance, telecommunication, real estates, retail, hypermarket, department store, distribution, E-commerce, restaurant, fast food franchise, travel agency, airline, hotel, etc. We believe, aside from expertise of experienced fieldworkers, the quality of mystery shopping assessment scale design is directly relevant to the practicality of study report. TTR has built a set of rigorous guidelines of drawing up mystery shopping scales which integrate well into strategic objective of clients. It fulfills our ultimate goal: utilizing our report as a guiding star to uplifting future services. We read between lines of every detail in the fieldwork. Our report actually translates the result into practical solution and specific operational scheme.
